Installation and Setup

Does this require coding knowledge to set up?

If you use WordPress or Google Tag Manager, no coding is needed. For custom-built websites, you may need access to your codebase or you can share the tracking script with your tech team. For more information, please read our installation guide.

Is the tool compatible with WordPress and other CMS platforms?

Yes, it’s fully compatible with WordPress and other CMS platforms. You can check our installation guide for WordPress. For other CMS platforms, add the tracking script into the head tag to start seeing data on your Visibl dashboard.

If you need help to set this up, please contact us on [e-mail].

What should I do if the tracking script isn’t working?

If your tracking script isn't working, first check if the script is added on your live website. You can do this by:

1. Open your website on your browser (open in incognito/private mode for more accurate results)

2. View the page source for the website. Simply right-click anywhere on the website and select "View page source".

3. Search for the tracking script on the page source. You can do this easily by pressing CMD+F (or Ctrl+F if you're using Windows).

4. Search for "govisibl.io".

If there are no results, then that means your tracking script hasn't been added to your website. Please check if you have entered and saved the tracking script on your tool or with an engineer.

If you see "govisibl.io" present in your page source, then that means the script has been successfully inserted. Open your website and visit a few pages. Then check Visibl again.

If you are not able to see any data or you're still lost, contact us at [e-mail] for assistance.

How much time is required to install the tracking script?

It typically takes no more than 5 minutes to install the tracking script.

Can I track multiple websites?

Yes, you can track multiple websites. Contact us at [e-mail] for setup, and you’ll have access to all of them from your dashboard.

How many team members can I add?

There’s no limit to the number of team members you can add.