> For the complete documentation index, see [llms.txt](https://govisibl.gitbook.io/help-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://govisibl.gitbook.io/help-docs/metrics/users-and-page-views.md).

# Users and Page Views

### How We Track Users

A user is anyone who visits your website.

Each time a user lands on a page, an event is triggered, recording a page view. This allows Visibl to accurately track user visits and engagement across your site.

### What Are Live Users?

**Live Users** are visitors who have been active on your website within the last 90 seconds. A user is considered active if they are engaging with the page—this includes scrolling, clicking, moving the mouse, or interacting with content.

This metric, displayed on the **Real-Time Dashboard**, helps you monitor active traffic in real-time. Tracking live users allows you to:

* Identify traffic spikes and surges.
* Detect and respond to issues like slow load times or high drop-off rates.
* Optimize content and engagement strategies based on real-time visitor behavior.

### Page Views

A **page view** is recorded each time a user visits a page on your site.

**Live Page Views**: The number of times a page has been viewed in the last **90 seconds**. If a user remains on a page for more than 90 seconds but continues engaging (scrolling, clicking, or moving the mouse), their page view remains "live."

If a user refreshes or revisits a page, it is counted as a new page view.

Tracking page views helps you understand how users interact with your content:

* **High page views** may indicate engaging, relevant content.
* **Sudden drops in views** could suggest content fatigue, shifting audience interests, or technical issues.

By analyzing page views alongside other engagement metrics, you can make informed decisions to improve user experience and content performance.
